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Hi, I would just like to say thanks for the prompt delivery of the fire and for sending out the pebbles so quickly! Thanks Craig Moores, Accrington Lancashire. Dear Sales Team, Fire arrived at this morning. All appears intact and undamaged.

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Having spent over a month surfing countless websites looking for the right fire, it is a real pleasure to just take a few minutes to say that out of all of those websites, the Fireplace Megastore was by far the most informative and effective. In comparison, most of the others were totally inadequate.


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Having decided on the particular fire you were easily the best price. Having contacted several others you where by far the most polite and the most helpful. The delivery was shockingly efficient considering you only rang me to say it was with you yesterday. In fact the only person who is unhappy is my fitter, because he wasn't expecting me to have it for another week and now I'm hassling him to come and sort it out!!

Well done Fireplace Megastore One very satisfied customer. Obviously, I will have absolutely no problems about recommending you to anyone looking for a fire. Regards and thankyou Paul Walton, Cornwall Devon. Dear Sales, I would just like to say thanks for what was a truly professional service from start to finish. I must say I did have reservations in buying over the internet but you have proved to me that this is the way to shop and I will certainly be reccomending you to my friends and family.

Simply great prices, service, knowledgeable and friendly staff it's been a pleasure to deal with you well done to all involved. It's the best experience I have had with a company over the internet by far will definitely reccomend you to others thanks Tom Boyd, Birmingham West Midlands. Dear Sales, Please thank everyone for me even the driver who was very courteous and attentive when delivering my fireplace. I will not hesitate to reccomend you to everyone I know your service is second to none, prices, quality and speed I was amazed. Once again thanks to you all Jackie Smith, Stoke Staffordshire.

Hi Sales, They say the best form of advertising is reccomendations well I certainly will be reccomending you, the whole experience has been great and the fire looks fantastic cheers Malcolm Bennett, Bradford West Yorkshire. Dear Fireplace Megastore I would like to thank you for the excellent service I have received from your organisation since I first rang to get information right through to the delivery of my fire.

It's not often you get good service these days and I am very grateful! Thank you for your excellent service. Regards Patricia Taylor, Worcester Worcestershire. Attention Of Sales Department Our fireplace arrived this afternoon and is now enhancing our lounge. We were pleased that the courier contacted us and delivery went according to plan.

Dear Sirs, Many thanks for your prompt attention to my order.

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I have now received my Infinity fire which I am very pleased with. The delivery was fine and everything was in one piece and went according to plan. Dear Fireplace Megastore, Just a quick note to say thanks for an excellent service , fire received this morning as promised. Dear Sales Team Just a short note to express my thanks at the professional way my order was handled.

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The fire was delivered as advised in perfect order and now working perfectly in my new home. Once again thank you for a great customer experience. Regards Kenny Henderson, Glasgow Scotland. To The Fireplace Megastore Fire arrived safely first thing this morning. We have unpacked and inspected it and all is well. Dear Fireplace Megastore, Just a quick note to thank you for your helpful and prompt attention to my recent order. Our fire arrived when required, in perfect condition and was quickly and easily installed by our fitter. Best of all, it started first time, works perfectly and looks absolutely beautiful.

We are completely satisfied and more than happy with the product and your service and shall certainly recommend you whenever the opportunity arises. Many thanks once again. Hi Fireplace Megastore, As you know we recently took delivery of our fantastic fire and thought you might like to see the end result! We are so pleased with it and had it roaring away last night. It really throws out a good heat. Thank you for all your help. We really appreciate all your advise and assistance.

Often people criticise poor service but neglect to compliment good service and on this occasion your level of service and speed of response has been second to none. Once again Thank You! Ann Inch, Seaham, Co Durham. Dear All I would like to thank you for the excellent service that I have received from your company. Despite having had a small problem with the fire manufacturers you solved the issue speedily and to my complete satisfaction. Your efforts to ensure that the fire was delivered in time to meet the installers timescale was very much appreciated. The best customer service that I have received from an Internet Company!

Thanks once again. John Winnifrith, Northiam, West Sussex. Dear Sales Team Just a note to say we are delighted with the service provided by Fireplace Megastore. We received our Gazco Richmond fire on the due date, however the fire front was damaged, but with the help of your sales team this was quickly rectified with a new front which was delivered promptly.

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The fire is now fitted and looks great. A great price, a great service and a big thank you to you all for helping us sort this problem. Janet McCallum, Irvine, Aryreshire. Sales Team, Just to thank you very much, my husband and I have been very impressed with your efficiency - no false promises, but a genuine effort to get our fire quickly for us.

Can't believe we ordered it on Monday and it was with us on Thursday, and you where one of the more competitively priced companies too. Thanks a lot, would recommend you to others! Kay Cooper, Crawthorne, Berkshire. Fireplace Megastore Sales Team I just wanted to contact you to thank you for the prompt service and great product!

I have just received the Valor Elenor stove and it's great! The flame effect is so realistic and its unfussy design means it doesn't look out of place in my modern mill conversion apartment 10 out of 10 to the fireplace megastore Thanks again Ann Lyttle, Mirfield, West Yorkshire. Hello Fireplace Megastore, Just to say I received my electric fire today and I am absolutely thrilled with it.

The price was correct, delivery was correct. Thank you Ivan Harrison, Middlesbrough, Cleveland. Attention Fireplace Megastore Just to say thank you for the very prompt delivery of this order, very impressed with your service Sarah Pleece, Chessington, Surrey.

Hi, We recently ordered a Lumis fire from you and I just wanted to drop you a line to say what a fantastic service we had with such a quick delivery. We are really pleased with the fire and how efficiently this order went through. Thanks to all concerned! Best wishes Linda Mathews, Bracknell, Berkshire. Dear Fireplace Megastore, Thank you for the professional approach taken in resolving the transit damage found on receipt of my fire.

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The quality of service from both yourselves and Crystal Fires was truly first class. To Customer Services We wish to thank you for your help and prompt action in resolving the problem with our order. We received the fully outset spacer for our Quanta fire this morning. Now, we can get the fire fitted on to the wall. We have already recommended your company to many of our friends and will continue to do so! Attention Of Sales Department A very big thank you for such an excellent service from our initial enquiry through to placing the order, to the very speedy delivery a truly efficient service.

I would not hesitate to recommend you to anyone. A special thank you to to all concerned. Kind regards Rhona Norman, Cambridge, Cambridgeshire. Attention Of Fireplace Megastore We ordered an electric fire from your company on line and we received it within two days. This was a superb and efficient service which today in the UK is a rareity. So congratulations and thanks again. Mr Jason Evans, Yeovil, Somerset.

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Attention of Sales Team Hi, Just to say my Corello electric fire, order number , arrived on time and has now been installed and it looks and works a treat. Thank you for a fantastic service I will definitely reccomend your company to my friends and relatives.

Once again many thanks Patrick Mullen, Middlesbourgh, Cleveland. Hi Sales My order arrived last Thursday in good condition and is now installed and working perfectly. Thanks for an excellent service and prompt delivery. I have already passed your details to several colleagues who should be contacting you in the near future.

Once again many thanks. Bernard Parker, Wirral, Merseyside.

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